Employment
Experience + Stability = Momentum
Therefore, we FIRST provide team members with:
- Above industry standards for employment positions available, including but not limited to sales team members, loan team members, warehouse team members, store assistant leaders, store team leaders, store directors, and store area directors.
- Above industry standards for compensation for all position levels.
- Above industry standards for performance goals and expectations for all locations.
- Above industry standards for supervised training programs for new trainees.
- Above industry standards for career advancement for those that desire to succeed.
As a result of our investment in our team members FIRST, we have:
- Below industry team member performance turnover rate of only 2.8% per year
- Below industry team member tenure turnover rate of only 12% per year
- Below industry inventory shrinkage of less than $1,500 per year per store
- Below industry stolen merchandise forfeiture of .0010 % per year.
Investing time, energy, and resources with team members FIRST allows you, our valued customer, to receive the positive outcome you expect from your visit —every time, every day.
- 28% of our team members have been with the company for five years or more
- 36% of our team members have been with the company for three years or more
- The Founder & Chief Executive Officer has 15 years with the company
- The Chief Operations Officer has 14 years with the company
- The average Area Director has 10 years with the company
- The average Store Director has 6.8 years with the company
- The average Store Team Leader has 4.0 years wtih the company
